Technical Support

We believe outstanding support is essential to the success of your business. Responding to problems after they occur is no longer enough. Potential problems must be anticipated and prevented to ensure the highest possible performance, data availability, and operational efficiency.

The StorageQuest Technical Support organization is comprised of Networking and Storage professionals with extensive real-world experience as system users, administrators and engineers. We understand the issues you face every day – and just as important – understand the urgency you feel when you run into a problem that you can’t solve on your own. Our support staff is chartered with the responsibility to work with you, our clients, in a timely and effective manner to assist you in ensuring the success of your organization in using StorageQuest solutions.

 

Product Knowledge base

The searchable product knowledge base provides answers to commonly asked questions.

Online Product Center

The StorageQuest Online Product Center is a special customer-only web portal that provides the following services:

 

Telephone Support

For telephone support, please contact our technical support department at 1 (888) 309-5216 and ask to speak with a technical support representative.  Please note that our technical support department may not be able to provide telephone support if the support contract has expired.